Papa Pals

Papa Pals offers a hand to help, a shoulder to lean on, an ear to listen – supporting older adults and families with how and where they want to live, at home.

Central Health Medicare plan members may qualify for an annual benefit of 20 hours of Papa Pal services including1:

Home visits & eldercare
Augment IADLs, companionship, light housework, and senior assistance.
Essential transportation
Short-distance travel for errands and appointments.
Fitness & activity
Activities might include health club visits, walking, and gardening.
Quality supported initiatives
Medication adherence, doctors’ appointments, HRA, and state quality measures.
Managing chronic conditions
Reminders and assistance with appointments for recommended tests and treatments, environmental checks, and medication pickups.

Papa Pals Contact Information

Phone: 1-888-303-5071, TTY: 711
  Monday through Sunday 5 a.m. - 8 p.m.
Web site:
1This benefit is included with select Central Health Medicare Plans. Please see your Evidence of Coverage (EOC) for details.
Visit the Ask Us Anything section at for our safety policies, Community Standards, and visit regulations.

Better Together: Meet Emily and her Papa Pal, Russell